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Union Chance Co., Ltd.
Multispecialty supplier
{0} years
Zhejiang, China
Main categories: Kitchen Appliances, Home Appliances, Home Storage, Party Decoration, Pet Products
On-site material inspectionMinor customizationSample-based customizationYears in industry(19)
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Union Chance Co., Ltd.

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Performance
4.2/5
Satisfied9 reviews
  • ≤6h
    average response time
  • 88.5%
    on-time delivery rate
  • US $320,000+
    {0} orders
Design-based customization
Sample-based customization
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by TüVRheinland
Overview
Company registration date2005-12-31
Floor space(㎡)3000
Annual export revenue (USD)45000000
Accepted languagesspanish,English
Years exporting19
Years in industry19
Production capabilities
Quality control
Product Support traceability of raw materialsYes
Product inspection methodInspection of all products
Quality control conducted on all production linesYes
QA/QC inspectors6
Trade background
Main marketsNorth America(22%), Western Europe(22%), South America(11%)
Supply chain partners135
Main client typesRetailer, Engineer, Wholesaler, Brand business, For private use, Manufacturer
R&D capabilities
Customization optionscustomized on demand, sample processing, graphic processing
New products launched in last year50
R&D engineers3
R&D engineer education levels3 graduate
Reviews (9)
4.2 /5
Satisfied
  • Supplier service
    4.1
  • On-time shipment
    4.2
  • Product quality
    4.4
Unfortunately the mugs were nothing like the photos. The handles are so tiny and you can only fit 1, maybe 2 fingers in the mug handles. We cannot sell these and they will sadly go to waste. 

    Response from supplier:

    we confirmed everything before we send it,and the handle is just the as picture,before we sent it,you have confiemd
    05 Feb 2025
    I recently purchased a product from this supplier on Alibaba, and I am quite disappointed with the experience. First of all, the items we received were not as described—they did not match the specifications or quality promised. On top of that, the supplier sent the products in two different colors, which we never requested or agreed upon. This lack of attention to detail and poor communication has caused significant inconvenience for our business. I strongly urge the supplier to improve their product accuracy and ensure they follow customer instructions more carefully.”

    Response from supplier:

    well,you can check what we talked before,I gave you 2 colors option,and you also confirmed about this,what we sent is the one you confimed,We are only responsible for delivering the goods to your agent, but because your agent's freight quote is too high and you are unwilling to pay the freight for return, you want to make up for your losses in this way. I think this is ridiculous and you are not a good partner.The reason for asking for compensation is simply because you could not pay for the shipping cost from China to your country,you are not a good business man
    01 Dec 2024
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